Educators – Learn to 3D Print in the New Year


We are excited to kick off the new year with our 3D Printing for Educators workshop as our first workshop offering of 2016!

Our 4-day workshop will take place Friday January 22 – Saturday January 23, and Friday January 29 – Saturday January 30 and we are looking for more educators to join us! The 3D Printing for Educators workshop will prepare formal and informal educators to get started with 3D printing in their learning space. We will cover the technical skills needed to use and maintain your 3D printer, the software used for 3D designing and printer control, as well as activities and ideas for integrating 3D printing into your program. Every participant in the workshop will receive a 3D Printing Starter Kit, which includes a Printrbot Simple 3D Printer and mini tool kit.

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With the help of our 3D Assistance team here at the Tech Center, all workshop participants will have a reliable support group to help with any issues with their 3D Printer during the workshop. This amazing group has been recognized as the first off-site support provider for Printrbot by the company themselves! You can read more about that here: Announcing 3D Assistance

Again, this workshop is intended for educators who work in many learning spaces. Previous participants have included librarians & media specialists, K-12 classroom teachers, and afterschool program providers.

To learn more about the workshop and get all of the details, visit our 3D Printing for Educators workshop page.

If you have any questions please feel free to contact us at We hope to see you at our next workshop!

Announcing 3D Assistance

3D Assistance is a new program co-created by a former DHF youth and now staff member, Darius McCoy, and Director of Technology, Shawn Grimes. The purpose of the program is to leverage the 3D printing skills that Darius and other youth have acquired at DHF to help educators and other community members who own 3D printers with troubleshooting and repair services.

3D Assistance working on a printer

3D Assistance was piloted as an internal project within the walls of DHF repairing our fleet of 3D printers used by the youth on an almost daily basis. Darius selected a few youth to work with him and he worked alongside a couple staff mentors to train the team on how to troubleshoot common issues and make repairs.

3D Assistance Helping Out

After training the youth and giving them some time to gain experience, we expanded the program to offer support to our 3D Printing for Educators workshop attendees. The 3D Assistance team would float around the room helping the educators troubleshoot their own issues and teaching them common solutions. As the teachers left the workshops, they felt more confident because they had learned to fix common problems themselves and they also knew who they could reach out to if there was something they couldn’t figure out.

“I was frustrated by the number of schools I visited that said they have a 3D printer but it is never used because they *think* it is broken and no one knows how to fix it. It was clear that there was an opportunity to help the community by making some of our in-house expertise available to others.” — Shawn Grimes, Director of Technology

3D Assistance has been answering questions over email and repairing printers that are dropped off to the tech center. They have also been developing processes and creating support documentation for common issues and building the skills needed for customer support relations. Recently, they have even begun to handle the sale and inventory our 3D printers.

“Printrbot not only endorses this program, we are proud of these young people and adults using their skills to help others! A community network of users and experts quickly builds confidence in users. We recommend you take advantage of this resource. ” — Brook Drumm, CEO/Founder of Printrbot

3D Assistance is currently a 3 member youth team with additional staff support but will grow to meet demand. They currently service our 15+ 3D printers at DHF and support the more than 95 educators who have been through our 3D Printing for Educators workshops. The team also serves as inspiration for other youth who might be interested in joining the team as their skills progress.

“Having the 3D assistance team available has been a lifesaver for me. Seemingly always available, willing to help with a smile, and excellent at what they do, they have saved our printing program multiple times. From extrusion issues to broken motors, they not only help fix your problem, but educate you along the way, so we can tackle similar problems ourselves in the future. Couldn’t ask for a more professional and knowledgable team. Five stars!” — Scott Dellosso, Teacher, Perryville Middle School

For more information on 3D Assistance, you can visit:

3D Assistance Helping Out